Hospital Case Management – November 1, 2005
November 1, 2005
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Delegate clerical functions and free up professionals’ time
Delegating nonprofessional functions to a clerical staff can help improve your productivity as a case manager and give your licensed clinical staff more time to spend with patients, according to some case management experts. -
CM, social work duties handled by specialists
At St. Vincents Medical Center in Jacksonville, FL, three different staff positions handle duties that traditionally have been performed by case managers and social workers. -
Bachelor’s-prepared staff assist case managers
Spartanburg (SC) Regional Healthcare System has just started using health management extenders bachelors-prepared staff who work side-by-side with the hospitals health management specialists. The hospital also hires people with an associate degree and at least three years experience in health care. -
Staff move patients through the continuum
At Good Samaritan Hospital in Baltimore, support staff collaborate with case managers to follow up on tests, consultations, evaluations, and other procedures, making sure anything that could impede a patients progress is carried out in a timely manner. -
CM extenders work in off-site center
At the University of Wisconsin Hospital and Clinics, the case management support team is in an off-site Resource Center. -
CMs face challenges of Hurricane Katrina
For case managers at Our Lady of the Lake Medical Center in Baton Rouge, LA, Hurricane Katrina presented challenges most people cant even imagine. -
Critical Path Network: Initiative helps hospital improve quality indicators
The percentage of patients with community-acquired pneumonia who received antibiotics within four hours of admission doubled in just three quarters after the staff at Saint Lukes Health System in Kansas City, MO, instituted a process improvement initiative. -
Critical Path Network: Nurse line checks up on patients after discharge
When a case manager or social worker at Saint Lukes Medical Center is concerned about a patient who is being discharged, he or she asks the RNs staffing the hospitals Nurseline to make a follow up call after the patient gets home. -
Critical Path Network: Joint Commission issues timely disaster report
The Joint Commission on Accreditation of Healthcare Organizations has issued Standing Together: An Emergency Planning Guide for Americas Communities, a step-by-step guide for small, rural, and suburban communities to prepare for and successfully respond to major local and regional emergencies. -
Access Management Quarterly: System aims to improve patient throughput
Providence Health System is pulling out all the stops as it focuses this year and next on improving patient throughput at its three Portland, OR-area hospitals, says Kathy Campbell, black belt project manager for health services integration. -
Access Management Quarterly: ‘Bed turn’ is at the heart of IHI throughput tool
While Providence Health System has used such methods as measuring length of stay (LOS) and focusing on discharge by 11 to improve patient throughput, a recent Institute for Healthcare Improvement (IHI) call around offered some new food for thought on the subject, notes Kathy Campbell, black belt project manager for health services integration. -
Access Management Quarterly: ‘Operational Excellence’ employs new techniques
Under the banner of a comprehensive initiative called Operational Excellence, employees at Portland, OR-based Providence Health System are working to help their organization meet its strategic goals, says Nancy Roberts, regional director for integrated performance and Six Sigma champion. -
2005 Salary Survey Results: Salaries are up, but CMs are putting in long hours
Salaries for case management are increasing, but the vast majority of case managers are working far more than the traditional 40-hour week and in many cases are being asked to be more than ever before, according to respondents to the 2005 Hospital Case Management Salary Survey.