Hospital Access Management – September 1, 2020
September 1, 2020
View Issues
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Easier to Ask for Race, Ethnicity, and Language Data if Registrars Know Why
Hospitals want to show care processes and outcomes are not different based on patient race or ethnicity. Facilities do that by collect the data, and then stratifying the whole range of hospital quality measures by race and ethnicity.
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Tips to Help Collect Race, Ethnicity, and Language Data
This information collected at registration is for patients’ benefit. It is a way to identify the population the hospital serves, compare outcomes, and find areas that need improvement. When patients and registrars understand this, the process is easier.
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Patient Access Tracks Metrics Regarding Financial Experience
The patient’s financial experience has become extremely important to patient access departments, but data are not easy to collect. Learn about various tactics departments are using to close the gap.
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Department Cuts Wait Times to Under 2 Minutes — With Fewer Registration Errors
A department won the day by finally embracing readily available software solutions.
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Prior Auths Continue Delaying Care; Serious Adverse Events Reported
American Medical Association president laments lack of progress on an issue that may be putting lives at stake.
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Patient Identification Issues Start at Registration
Erroneous patient records can cause medical mistakes, problems with reimbursement, and even carry legal ramifications.
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HIPAA Compliance a Concern as Working from Home Becomes Norm
It is possible for remote employees to breach protocols, but they can protect information with vigilance.
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7 Steps to Better HIPAA Compliance at Home
Leaders can use this checklist to help remote workers comply with regulations.