Hospital Access Management – August 1, 2020
August 1, 2020
View Issues
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Many Skeptical Patients Do Meet Financial Assistance Criteria
Millions of people are uninsured, unemployed, and unable to pay their hospital bills. Patient access is stepping in to offer all kinds of help.
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Insurance Coverage Data Show Stalled Progress on Racial Disparities
Overall progress has largely stalled, and even eroded, since 2016.
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Registrars See More ‘Junk’ Plans, Which Offer Little or No Coverage
Three million people were enrolled in short-term limited duration insurance in 2019, a 27% increase from the previous year.
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Self-Serve Registration Options Continue to Evolve
Until recently, many hospitals were looking for ways to increase self-serve registration kiosks use. Priorities have changed, or at least expanded.
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Tiny Differences in Health Plans Cause Huge Problems
Registrars contend with dozens of health plans, some of which are almost exactly alike. Those details mean entire claims are denied.
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Uncertainty on Auths Means Anxiety for Patients, Registrars
Many health plans waived some authorization requirements during the COVID-19 pandemic, but the actual effect on revenue is unclear.