Hospital Access Management – August 1, 1998
August 1, 1998
View Issues
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Knowing how adults learn is key to successful staff training
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Look at environment before trying to'fix' staff
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Centralization doesn't mean sacrificing quality
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New coordinator focuses on difficult accounts
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Benefits coordinator does double duty
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Employees empowered to handle patient complaints
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HHS plans to standardize health care employer ID
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Broader range of plans get option to join Medicare
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Medicare info available on U.S. government site