Hospital Access Management – June 1, 2006
June 1, 2006
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Informing patients up front about 'out of pocket' costs aids POS collections
A new system for calculating patients' financial responsibility for care at the Mayo Clinic in Jacksonville, FL, is part of an organization-wide review of the revenue cycle, with an eye on gaining efficiencies while enhancing customer service... -
AMs take different tack at small, rural hospitals
At Grande Ronde Hospital in La Grande, OR - and at other small, rural facilities throughout the nation - there often is a slightly different twist to the way the access department operates. -
Help patients understand their Medicare coverage
Helping patients understand their Medicare coverage in the wave of alternative plans that are being offered is a service that all patient access employees should be prepared to provide... -
Dueling signage in the ED? Experts disagree
Should hospitals post signs advertising their intention to collect insurance copays and deductibles in the vicinity of the emergency department ...? -
AHA survey highlights ED overcrowding issues
Half of the nation's emergency departments (EDs) are at or over capacity, and a majority of hospitals have reported time on ambulance diversion, according to the American Hospital Association's 2006 Survey of Hospital Leaders. -
Imposters try to gain access using JCAHO name
It is apparently "imposter season" again for JCAHO inspectors, says Joe Cappiello, vice president, accreditation field services, for the Joint Commission on Accreditation of Healthcare Organization in Oakbrook Terrace, IL. -
News Briefs
The Centers for Medicare abd Medicaid Services has published a proposed rule that would require hospitals to give all Medicare beneficiaries a standard notice of non-covered services the day before discharge.