ED Management – October 1, 2007
October 1, 2007
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Survey: Most ED staff victimized by violence never report incident
Several years ago in an ED in Virginia, a triage nurse was taking a patient's history when the family member of another patient approached her. -
'Low-tech' whiteboard is still highly effective
As we move ever more rapidly into the age of electronic patient tracking systems, ED managers would be well advised to keep in mind the communication lessons offered by the low-tech whiteboard, say the co-authors of a new paper published online by the Annals of Emergency Medicine. -
'Medical tourists' are unique ED challenge
They call them "medical tourists." They may be in the United States on a vacation, or they may be here for a specific procedure, but either way they can end up in your EDs. You and your staff must be prepared to deal with the incredible constellation of unique treatment issues they raise. -
Preplanning critical for freestanding ED
If you're planning to open a freestanding ED, you won't have any history on which to base your staffing, equipment, and other basics of operations. Nonetheless, say those who have done it, it is essential that you plan ahead as carefully as possible, and you won't necessarily be entirely in the dark. -
Staff buy-in is key with freestanding ED
If you've never opened a freestanding ED before, there will be a number of lessons learned, and that was certainly the case for Michael Cetta, MD, medical director of the Shady Grove Adventist Emergency Center in Germantown, MD. -
Urgent care clinics post wait times on web
To improve patient service, Park Nicollet Health Services in Minneapolis has begun posting the wait times in its urgent care clinics on its web site (www.parknicollet.com/clinic). -
ED adds business center to wait area
Patients and family members in the ED waiting room at Florida Hospital Celebration (FL) Health have more than each other's company to help pass the time while waiting to be seen by a doctor. -
Guide helps EDs implement HIV testing
The Health Research and Educational Trust (HRET), an affiliate of the American Hospital Association, has released an online guide to help EDs plan and implement HIV testing programs.