Hospital Case Management – March 1, 2024

Artificial Intelligence Could Help Case Managers Improve Efficiency and Outcomes

Artificial intelligence is poised to take over the fields of media and marketing, banking, legal services, and programming. It also is used in the healthcare field, including case management. That poses the question: Will artificial intelligence replace case managers?

Health System’s Case Managers Shorten Length of Stay for Complex Patients

Placing case managers in acute care and ambulatory settings to focus on transitions of complex patients could help shorten length of stay.

Care Transitions Break Down Due to Information Delays and Workflow Issues

An impediment to care transition occurs when primary care providers refer patients to specialty consultants and do not send enough information, the authors of a recent study found.

Case Management Program Highlights Challenges of Working with High-Need Populations

Care coordinators and case managers know their work makes a positive difference in patients’ lives, but proving this is challenging. For example, the Camden Coalition Care Management Program demonstrated some positive outcomes related to high-cost, high-need patients, including increasing patients’ visits with providers within two weeks after their hospitalizations. However, it did not change their rate of readmissions.

Blood Pressure Management with Devices Improved Outcomes During the Pandemic

When the COVID-19 pandemic disrupted case management, care coordination, transitions, and clinical monitoring of patients with chronic illness, the entire health industry switched to remote monitoring, virtual clinic visits, and virtual case management whenever feasible. A new study revealed that using self-measured blood pressure monitoring and telehealth were among the top ways healthcare professionals adapted to the pandemic’s forced limits on in-person clinic visits.