Articles Tagged With: communication
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A Little Humor Can Go a Long Way in Healthcare
While healthcare professionals frequently work in high-stress conditions, there are times when they can lighten the mood, provide comfort, or defuse an escalating situation despite the circumstances. One method for case managers to consider is using humor in care.
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Ways to Improve Provider-Patient Communication
Communication between providers and patients declined from 2013 to 2019 among older adults, especially among those with multiple chronic conditions, according to recent research. The decline occurred across all racial groups, but was particularly noticeable among non-Hispanic white patients.
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Care Coordination and Communication Needed Between Transplant Providers and Primary Care
Cirrhosis affects a small percentage of the U.S. population. But it is a highly complex disease that leads to high hospital readmission rates and a higher cost per patient than found in heart failure and COPD. Investigators found care coordination and efficient communication between providers can optimize care. Telehealth can help patients, particularly for return visits.
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Encouraging Clerical Support for Case Managers
Case managers perform a varied and full load of tasks each day, but is each one equally worthy of their time? It is becoming more valuable for case managers to consider requesting clerical staff to assist with tasks that do not require the skills of an RN or social worker.
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Care Continuum Collaboration Improves Heart Failure Patient Care
A focus on multidisciplinary management of heart failure patients, along with transitional care interventions and integration with post-acute care facilities, can lower 30-day readmission rates for heart failure patients, new research shows.
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Communication Challenges Affect Discharge Planning
Obstacles to effective care transitions include communication problems, both inside and outside the health system, according to researchers. When providers were asked about their communication concerns, they cited too many methods of communication, a high volume of communication, and challenges communicating with multiple providers and those outside their health system.
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Ethics Consults Depend on Ability to Absorb Multiple Viewpoints
An important role for the ethicist is to clarify the values people hold that inform their decision-making. Thus, ethicists must develop skills that encourage patients, families, or surrogates to openly express these values. But these skills do not always come naturally.
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Patients with COVID-19 on ECMO Therapy Benefit from Early Guided Palliative Care Communication
Patients with severe COVID-19 acute respiratory distress syndrome that require extracorporeal membrane oxygenation support can benefit from implementing palliative care communication early in their treatment course.
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Communication in Care Transition Process Needs Improvement
The care transition process is challenging, especially for patients with multiple complex conditions. To provide the best care to high-risk patients, case managers, community providers, and clinicians need to optimize communication. Case managers can improve the process through quality improvement efforts that focus on overcoming dialogue challenges and identifying providers’ communication preferences.
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Is Death Imminent? Conflicts Occur if Clinicians Do Not Make It Clear
Poor communication on prognosis prevents the family from making decisions based on the true situation. If surrogates do not realize death is imminent, they cannot plan for hospice care or contact family members to be there for the patient’s last moments.