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A three-rung access career ladder in place since 2004 at St. Joseph's Hospital Health Center in Syracuse, NY, has drawn a positive response from staff.
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Looking for a way to retain staff and enhance training, the patient access leadership at Delnor Community Hospital in Geneva, IL, turned their focus to the professional certifications offered by the Washington, DC-based National Association of Healthcare Management (NAHAM).
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The Hospital Conditions of Participation (COP) require nearly all hospitals, including limited-service providers and others without emergency departments, to provide emergency services, according to guidance recently released by the Centers for Medicare & Medicaid Services (CMS).
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When Elizabeth Reason, MBA, CHAM, agreed a couple of years ago to fill a vacancy on the board of the Michigan Alliance of Healthcare Access Professionals (MAHAP), it was the beginning of a personal crusade for better education and credentialing of access professionals.
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New, professional-style uniforms for access staff at Florida Hospital Zephyrhills have apparently had a dramatic -- and very positive -- effect on the facility's upfront collections, says patient access supervisor Mike Vanderbilt, CHAM.
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Health care providers and other covered entities that acted in "good faith" to become compliant with the requirement for a National Provider Identifier can continue to accept legacy numbers through May 23, 2008, one year after the NPI rule takes effect.
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Intensive intervention using Advance Practice Nurses reduced the use of side rails on nursing home beds and lowered the rate of bed-related falls and injuries.
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Occipital nerve stimulation appears to decrease the cluster pain and attack frequency in most, but not all, patients with chronic drug-resistant cluster headaches.
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Hospital legends about the relative availability (or unavailability) of services/personnel on weekends vs weekdays often lead to jocularity about the wisdom of choosing one's day to be admitted to the hospital carefully!
