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The tragic May 9 death of Edith Isabel Rodriguez in the ED waiting room at Martin Luther King Jr. Harbor Hospital in Los Angeles, grabbed the nation's attention when it was learned that two calls were made by her family to 911 while she was deteriorating in the ED waiting room.
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Keeping up with changes in standards from The Joint Commission and the attendant interpretations can be a challenge for the most conscientious of ED managers especially when they come as quickly as they have in the area of medication management.
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More often than not, ED managers and their staffs toil in relative anonymity as they go about their daily work. However, once the recent findings of a survey by The Joint Commission at Boston's Massachusetts General Hospital (MGH) were made public, that was no longer possible.
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Have you ever missed a hand or wrist injury? One that comes back to you as a call from the orthopedist office on how incompetent those ER docs are?
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Duke Integrative Medicine takes health coaching to a new level, providing coaching by highly trained health care personnel who work closely with their clients to help them follow their personal health plan.
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A health management plan for members with chronic conditions has generated a 1.7-to-1 return on investment and glowing responses to member satisfaction surveys for Health Alliance Plan (HAP).
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There are many basic practices that improve teaching encounters between health care practitioners and patients with limited English proficiency (LEP). These are applicable in all interactions within a medical center when the use of an interpreter is required.
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