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At Methodist Le Bonheur Healthcare in Memphis, TN, a variety of tools are used to keep current requirements "front and center" for scheduling, registration, and verification staff.
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Many patient access departments have implemented career ladders, and many others are planning to do so, in the hopes of improving staff retention. However, participation is often disappointing.
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When Irving, TX-based Christus Health set out to improve its revenue cycle operations, it turned to technology and training in equal parts.
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The patient standing in front of you, or on the receiving end of a phone call from an access staff member, may be confronted with a balance that he or she cannot possibly pay. What happens next?
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If you want to know if computer kiosks deliver results when they are used to register patients, the answer depends on what results you're looking for.
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Emergency department (ED) collections are notoriously difficult and often slip through the cracks, due to numerous challenges. However, some patient access departments have found a way to overcome those difficulties and give patients financial counseling in the ED.
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Examining SEER data, Lin et al found that young patients with locally advanced or high-grade prostate cancer had shorter overall and prostate cancer-specific survival when compared to similarly staged older patients.
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In an early-phase clinical trial, the PARP inhibitor olaparib was shown to be well- tolerated and safe. Furthermore, for patients who have mutations in BRCA, the majority had either an objective response, as confirmed by imaging studies, or suitable biochemical biomarkers or meaningful stabilization of disease.
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