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Specialty hospitals that do not have emergency departments (EDs) are still subject to the Emergency Medical Treatment and Labor Act (EMTALA) rules on acceptance of patients for transfer.
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Three million fewer workers elected to enroll in their employer's health insurance plan between 1998 and 2003; and The (IRS) has begun sending tax-exempt hospitals a compliance check questionnaire seeking information about their operations.
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Access departments are likely to see an increasing number of patients with some version of what is known as a consumer-driven health plan (CDHP).
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A major consideration with the increase in consumer-driven health plans is that patients are likely to want to know more about what they now are paying for.
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Blount Memorial in Maryville, TN, is working with QualPro, the Knoxville, TN-based company that developed the MVT process, on a six-month project focusing on its emergency department (ED) and operating rooms.
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Access staff at Memorial Hospital, a small, rural facility, face more than the usual challenge in ensuring that there's enough information to successfully bill patients.
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Education is the backbone of home health care, says Eileen McFadden, BSN, MN, manager of educational services at VNA Home Health Care Services in Spokane, WA. It is through education that the patient's goals and outcomes are met.
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When a home care patient is from another culture it is a good idea to learn as much as possible about his or her cultural beliefs before the visit, says Jeanne M. Martinez, RN, MPH, CHPN, former quality and education specialist at Northwestern Memorial Home Health Care in Chicago and now a quality specialist with palliative care and home hospice at Northwestern Memorial.
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An educational process at Sacred Heart Medical Center in Spokane, WA, ensures that cardiac patients admitted to the hospital receive the appropriate teaching.
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Nine years after an automobile accident left her a quadriplegic and seven years after she had a mastectomy following a diagnosis of breast cancer, Janet Brown, RN, BSN, BA, CPHQ, FNAHQ, was surprised to learn that case management services were available through both her independent practice association (IPA) and HMO.
