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If a patient gives a different Social Security number from the last time he or she presented, this could mean that that patient is confusing the number with his or her spouse or child's. However, it could also mean the patient is assuming a false identity.
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A patient access supervisor, however supportive, probably isn't the first person an employee would ask for help if struggling to remember a certain payer requirement. That employee is more likely to turn to a colleague
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At Wuesthoff Health Systems in Rockledge, FL, outcomes of the patient access department are measured by various reports and spreadsheets. Of these, two particularly important metrics rise to the top of the list.
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According to a survey released in January by Falls Church, VA-based CSC, only two-thirds of hospitals have identified gaps in their current systems to meet the requirements for meaningful use, as set forth by the Office of the National Coordinator for Health Information Technology, Department of Health and Human Services (HHS).
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Although prior privacy requirements called for home health agencies to notify patients when a breach of privacy was discovered, the Health Information Technology and Economic and Clinical Health Act of 2009 (HITECH) specifically identifies time frames and content of notifications.
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A patient comes in with a mass of misinformation about coverage and benefits, completely unaware of hospital procedures and federal requirements. In situations like this, information is the patient access employee's best friend.
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An irate customer called the access center at Virtua in Marlton, NJ, complaining that she could not take her child on a maternity tour because of the new visitor restrictions enforced due to the H1N1 outbreak. "She was so upset when she first called that she threatened not to have her new baby at Virtua," says Ninfa Saunders, RN, MSN, MBA, PhD, executive vice president for health services.
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A 44-year-old male patient is seen in the emergency room because of intractable nose bleed, hematuria, and ecchymoses all first noted within the past 48 hours. Previously he had been well, without known medical illness, and was taking no prescription drugs.
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Bendamustine was first synthesized in 1963 in East Germany, but its clinical development as an anti-neoplastic agent really began after the fall of the Iron Curtain.
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The risk of relapse after effective therapy with plasma exchange for thrombotic thrombocytopenic purpura (TTP) has not been well-characterized.
