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Encouraged by the success of a patient safety initiative for rural hospitals (see cover story), Bill Jolley, MPA, vice president of the Tennessee Hospital Association (THA), has spearheaded the creation of the Tennessee Center for Patient Safety, which has "Allowed us to continue our work, not only with this project, but to expand into looking at infections and other areas of patient safety."
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When St. John Medical Center of Tulsa, OK, started a fall prevention program in 2006, the group included a pharmacist.
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Six out of the top 10 chief complaints of frequent ED users are related to pain, according to a new study.
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The way the Group Health Plain Language Network approaches work is based on quality improvement models, according to Kimberly Wicklund, MPH, manager of health information & promotion at Group Health Cooperative in Seattle.
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Registration delays mean poor customer service scores for access which in turn means big headaches for patient access directors.
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If at first you don't (totally) succeed, keep trying . . . That should be the motto of the quality leaders at Bay Medical Center in Panama City, FL. Not content with QI efforts that boosted their staff hand-washing compliance from 30%-33% to 65%-75%, they implemented additional strategies that got compliance all the way up to 95%.
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Hospitals sometimes fail to transition patients to the optimal level of care, which can create issues with quality of care and reimbursement.
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The Agency for Healthcare Research and Quality's (AHRQ) annual release of state-by-state quality data continues to give states mixed reviews for the quality of care they provide.
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