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New standards for the credentialing and privileging of practitioners call for a more objective and evidence-based process for monitoring performance.
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Quality professionals are making great gains using free resources to compare their performance against other hospitals, and publicly reported data can be a powerful tool to get "actionable" data for decision makers.
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Project Dulce, a diabetes care management program housed at Whittier Institute for Diabetes in La Jolla, CA, has successfully addressed not only the difficult challenge of helping patients manage their diabetes, but also another issue of growing concern to quality managers: improving outcomes among minority populations.
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At Baltimore-based Harbor Hospital, quality professionals were challenged to get staff to wash their hands 100% of the time. "Hand hygiene is the one action that protects everyone we provide care to, and also protects our own safety," says Patricia Moorhouse-Getz, RN, MSN, the organization's clinical analyst.
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At Blanchard Valley Regional Health Center in Findlay, OH, every employee receives bonuses linked to the organization's financial and quality performance.
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Budget-conscious quality managers might want to take a good, hard look at the findings in the latest report from the Dartmouth Atlas Project, in Hanover, NH.
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An infant is born with severe neurological defects following the mother's prolonged labor. Although the mother's labor is not progressing as would be expected, no one on the health care team seems concerned about the lack of progression until the unborn baby shows signs of fetal distress.
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At recent JCAHO surveys at two hospitals in the Wisconsin-based Aurora Healthcare System, all components of medication management were a major focus.
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As associate director of patient and family centered care and education services at the University of Washington Medical Center in Seattle, Cezanne Garcia, MPH, CHES, directs and facilitates a broad range of patient- and family-centered care, quality improvements, and patient education programs.
