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A new system for calculating patients' financial responsibility for care at the Mayo Clinic in Jacksonville, FL, is part of an organization-wide review of the revenue cycle, with an eye on gaining efficiencies while enhancing customer service...
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At Grande Ronde Hospital in La Grande, OR - and at other small, rural facilities throughout the nation - there often is a slightly different twist to the way the access department operates.
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Should hospitals post signs advertising their intention to collect insurance copays and deductibles in the vicinity of the emergency department ...?
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Half of the nation's emergency departments (EDs) are at or over capacity, and a majority of hospitals have reported time on ambulance diversion, according to the American Hospital Association's 2006 Survey of Hospital Leaders.
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The Centers for Medicare abd Medicaid Services has published a proposed rule that would require hospitals to give all Medicare beneficiaries a standard notice of non-covered services the day before discharge.
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Helping patients understand their Medicare coverage in the wave of alternative plans that are being offered is a service that all patient access employees should be prepared to provide...
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It is apparently "imposter season" again for JCAHO inspectors, says Joe Cappiello, vice president, accreditation field services, for the Joint Commission on Accreditation of Healthcare Organization in Oakbrook Terrace, IL.
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The updated breast cancer results in the canceled estrogen-only arm of the Womens Health Initiative (WHI) are based on 237 cases of invasive breast cancer and 55 cases of cancer in situ, diagnosed by the February 29, 2004, date of study cancellation.
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A retrospective chart review in 219 of 731 randomly selected cases of appendicitis was conducted at 2 municipal/tertiary care hospitals.