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Patients hospitalized at University of Rochester (NY) Medical Center might not be able to kick the habit during their hospitalization, but staff will no longer be aiding their addiction.
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Institutions that are working to make the delivery of health care patient- and family-centered know it can't be done without full participation of the people they serve.
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When two of Juliette Schlucter's children were diagnosed with cystic fibrosis at The Children's Hospital of Philadelphia in the early 1990s, she and her husband soon came to the conclusion that the way care was delivered needed to be changed.
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Annette Mercurio, MPH, CHES, manager of patient, family, and community education at City of Hope National Medical Center in Duarte, CA, has been in her position for 13 years. However, her job duties have changed quite a bit since she started.
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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) is emphasizing that knowledge is power when it comes to patients.
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Lack of consensus on how to measure hand hygiene compliance has made this a daunting challenge for quality professionals.
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California has always been a state with high managed care penetration, but home health agencies throughout the country are seeing the need to understand how to negotiate managed care contracts as managed care organizations become more predominant.
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Although contract negotiations differ from agency to agency and from one managed care organization to another, there are some very common "gotchas" for which agency managers need to look.
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Historically, courts generally have concluded that providers are liable for the actions of their employees but not for the actions of independent contractors.