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Technology is beneficial to people designing programs to impact the health behaviors of their patient population base, says Jason L. Bittle, community health improvement coordinator at Hanover (PA) Hospital Wellness and Education Center.
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New initiatives being developed as a result of healthcare reform, such as the patient-centered medical home and the accountable care organization, are new models of care delivery, but the concepts are not new to case managers, says Mary Beth Newman, MSN, RN-BC, CMAC, CCP, MEP, CCM, program manager, case management, WellPoint Centers of Medical Excellent, based in Mason, OH, and president of the Case Management Society of America (CMSA) with headquarters in Little Rock, AR.
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When it comes to helping their patients or clients learn to take responsibility for their own healthcare, the first thing case managers have to do is to get to know them and become familiar with their family situation, says B.K. Kizziar, RN-BC, CCM, CLP, owner of B.K. & Associates, a Southlake, TX, case management consulting firm.
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A New York City hospital is taking patient identification into the 21st century by using palm scans to avoid identity confusion and improve patient safety.
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With The Joint Commission and other organizations noting that poor communications are often at the heart of bad outcomes and that care must become more patient-centered, it's not surprising that facilities are seeking to improve the ways that providers deliver information to and share care plans with their patients.
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Medicare spends about $17 billion a year on hospital readmissions that could have been prevented, experts say.
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Communication among caregivers is always important, but never more so than in the emergency department. A collaboration among hospitals across the country and a leading malpractice insurer has produced several simple but effective ways to improve communication.
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More often than not, when the Centers for Medicare & Medicaid Services (CMS) issues a proposed new rule, the comment period is opened and several months later a final rule emerges that bears fairly close resemblance to the original.
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An infection prevention program in a large pediatric intensive care unit successfully reduced hospital-acquired infections and improved mortality rates among children admitted to the unit in 200709, according to a recent paper in Health Affairs.
