The Department of Health and Human Services (HHS) is enforcing the Health Insurance Portability and Accountability Act (HIPAA) vigorously, and the push is likely to continue.
Patient access leaders at Ochsner Medical Center increased monthly collections by $22,000 after implementing a price estimation tool.
A growing number of patient access managers are encouraging registrars to get professional certification to promote professionalism and improve retention.
Don't let your department be shortchanged
Patient access leaders at Lake Forest (IL) Hospital increased collections by 79% and have set a goal to increase collections by another 10% in 2014.
2014 Certification Update