After-Action Review: What you need to ask
Here are some questions identified by the Veterans Health Administration for conducting an After-Action Review. The program emphasizes the need to engage in open discussion based on objective facts without blaming individuals.
- What happened to threaten patient or staff safety?
- What should have happened?
- What accounted for the difference?
- How could the same outcome be avoided the next time?
- What is the follow-up plan?
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