Accelerated Change Information and Training
Here's a selective listing of agencies to contact for tools and skill building in rapid-cycle change:
1. Agency for Health Care Policy and Research, Center for Quality Measurement and Improvement, Executive Office Center, Suite 502, 2101 E.Jefferson St., Rockville, MD 20852. Telephone: (301) 594-1349. World Wide Web: http://www.ahcpr.gov.
2. American Productivity and Quality Center, 123 N. Post Oak Lane, Suite 300, Houston, TX 77024. Telephone: (800) 776-9676 or (713) 681-4020. World Wide Web: http://www.apqc.org.
3. Institute for Healthcare Improvement, 135 Francis St., Boston, MA 02215. Telephone: (617) 754-4800.
4. Interactive Research Library. Accessible only through the World Wide Web: http://www.iiac.com.
5. Joint Commission on Accreditation of Healthcare Organizations, Oakbrook Terrace, IL. Telephone: (630) 792-5000. World Wide Web: http://www.jcaho.org.
6. Juran Institute, 11 River Road, Wilton, CT 06897. Telephone: (203) 834-1700. World Wide Web: http://www.juran.com.
7. National Committee on Quality Assurance, 2000 L St. NW, Suite 500, Washington, DC 20036. Telephone: (202) 955-3500. World Wide Web: http://www.ncqa.org.
8. National Institute for Standards and Technology, Inquiries Office, Administration Building, Room A-901, Gaithersburg, MD 20899. Telephone: (301) 975-3058. World Wide Web: http://www.quality.nist.gov.
9. Premier Performance Services, P.O. Box 668800, Charlotte, NC 28266-8800. Telephone: (704) 679-5062. E-mail: [email protected].
10. University HealthSystem Consortium, 2001 Spring Road, Suite 700, Oakbrook, IL 60523. Telephone: (630) 954-1700. World Wide Web: http://www.uhc.edu.
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