10 Risks Involved in Physician-Patient E-mail
1. Employers and on-line services have the right to inspect and archive information transmitted through their systems.
2. Either party could accidentally send an e-mail message to the wrong person.
3. E-mail could be left visible on an unattended terminal.
4. E-mail can be circulated, forwarded, printed, and stored in numerous paper and electronic files.
5. E-mail could be vulnerable to computer hackers who could use the information for illegitimate purposes.
6. An imposter can forge e-mail.
7. The sender doesn’t absolutely know that his or her message was delivered or that it has been read by the intended receiver.
8. Phony e-mail could dupe legitimate users into voluntarily giving up sensitive information.
9. E-mail can be used to introduce viruses into computer systems.
10. E-mail attachments may be in a format the recipient’s software can’t read.
Source: American Health Information Management Association, Chicago.
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