Source Kit

Laura Harrington, Practice Director for External Review, The Greeley Company, Marblehead, MA. Telephone: (781) 639-8030.

Sharon Springer, Project Director, Research Division, JCAHO, Oakbrook Terrace, IL. Telephone: (630) 792-5175.

Paula Swain, RN, MSN, CPHQ, Swain & Associates, St. Petersburg, FL. Telephone: (727) 526-6605.

Jean Wolfersteig, MSPS, Director for Quality Management and Facility Administration; Susan Dunham, MPA, Director for Risk Management and Standards Compliance; Hudson River Psychiatric Center, Poughkeepsie, NY. Telephone: (914) 452-8000.

Carolyn St. Charles, RN, MBA, St. Charles Consulting Group, Issaquah, WA. Telephone: (452) 557-8708.

Janice Blankenship, SPHR, Director of Human Resources, Boulder (CO) Community Hospital, Telephone: (303) 440-2273.

Cindy Harrison, Director of Human Resources, Chelsea (MI) Community Hospital. Telephone: (734) 475-3998.