Practice Marketing and Management 1999 Index
Career Management
10 steps to cutting stress, MAY:61
Changing physician behavior, MAY:64
Depression hotline allows self-screening, JUN:77
Extreme job stress affects 40% of workers, JUN:78
MGMA offers new recruitment service, APR:55
Physicians respond best one-on-one, MAY:63
Cost & Profitability Studies
Costs rise, revenues fall, JAN:8
Drive-through deliveries save little, JUN:81
Hot economy doesn't translate to profits, OCT:121
Efficiency
5 ideas to save time and money, MAY:57
Analyze patient flow to solve scheduling problems, OCT:130
Better billing statements lead to faster payment, MAY:59
Communication improves efficiency, JUL:91
CPT codes can help scheduling problems, OCT:128
Easing backlog takes ingenuity, OCT:128
Keep it simple when scheduling, OCT:129
New lab standards may cut documentation errors, JUN:83
Six common causes for office backlogs, OCT:127
Strategies for cleaning up claims, MAY:59
Technology increases efficiency, cuts staff needs, JUL:92
When a full waiting room is bad news, OCT:126
HMOs/Managed Care
Are your PPOs capitation in disguise? APR:54
Capacity analysis can offer insights for managed care, APR:52
Checking up on MCOs means fewer errors, JAN:11
Medicare capitation faces major changes in 2000, MAY:65
Network gives specialists negotiating leverage, OCT:125
Part B spending drops as HMO presence grows, APR:56
Pennsylvania ruling could increase HMO liability, FEB:27
Personal touch pays with Medicare HMO patients, JUL:94
IPAs
Feds come down hard on messenger model IPAs, APR:41
Marketing
10 lessons to boost your profits, MAR:33
10 resolutions to make now, JAN:2
Aging, health-conscious males an attractive market, AUG:97
Convenient location gives practice a boost, MAR:29
Creating a big plan with a small budget, SEP:111
Education material can promote your practice, OCT:123
How TV can spread the word, AUG:99
Marketing in the new millennium, NOV:143
Marketing plan matrix, SEP:110
Marketing plans bring action, SEP:109
New Year's marketing resolutions, JAN:1
Patient education software options, OCT:124
Practice growth strategies, FEB:18
Sentences for success, JAN:3
What do dentists know that you don't? MAR:31
New Services
Bringing mental health into your PCP, APR:45
Does alternative medicine fit into your practice? FEB:15
Employment health programs improve practice visibility, JUL:85
Focus on special needs improves geriatric care, JUL:89
OB/GYN practice exports management talent, FEB:26
Tips to improve work-site health programs, JUL:87
Patient Satisfaction
Do your patients want their own records? NOV:143
Happy staff make for satisfied patients, JUN:69
If they have to wait, tell them why, OCT:131
Patients changing doctors in record numbers, JUN:84
Personnel Management
20 questions for the complainant, FEB:20
A primer for harassment investigations, FEB:19
Bring purpose to your staff meetings, NOV:135
Conducting an interview with the accused, FEB:21
Constant communication helps office run smoothly, AUG:105
Further reading for staff meeting efficiency, NOV:138
Golden rules for effective staff meetings, NOV:138
Heavy patient volume? Think PAs, SEP:116
How to ask investigative questions, FEB:22
In drug testing, you get what you pay for, APR:48
Making it easier to credential physicians, NOV:142
Poor termination policies can be costly, JUN:75
Program helps workers harness brain power, APR:49
Screening for "job happiness," APR:47
Staff teamwork exercise, NOV:137
Wellness programs boost performance, APR:50
PPMCs
Can purchase ruin your career? JAN:5
How PPMC purchase will change your practice, JAN:4
Integrated Orthopaedics changes course, JAN:12
PPMC troubles make capital search harder, JAN:6
Practice Management
Bad debt hurts bottom line, JUL:88
Common tax mistakes can be expensive, DEC:149
Diagnose your practice's health, MAY:67
Document advantages to gain physician approval, JUN:79
Get ready for the next tax year, DEC:147
HCFA pushes for itemized statements, MAY:62
Houston group forms own insurance company, APR:46
How to deal with staff if the feds come probing, AUG:103
How to do a year-end tax projection, DEC:149
How to make your staff happy, JUN:71
Know your rights if fraud cops visit, AUG:102
Medical group mergers slowing, MAY:60
MGMA names best of the best, MAR:34
New compliance guidelines bring new worries, SEP:115
New Stark rules by 2000, AUG:108
Physician-owned insurer uses high-tech approach, APR:51
Role of coders expands to all practice areas, JUN:82
Sample satisfaction issues: JUN:72
Staff satisfaction resources, JUN:72
What to include in management reports, MAR:36
Quality Management
Are you ready for a JCAHO survey? SEP:118
Clinical, operational benchmarks help practices measure up, MAR:35
Defining quality care means providing right care, MAR:39
Health plan implements provider ranking system, FEB:13
Here's what JCAHO will look at, SEP:119
NCQA ponders practice accreditation, OCT:131
New quality coalition, MAY:67
Quality care breeds success, MAY:68
Salary & Compensation
Academic practices gain in salary race, JUL:95
Administrators, marketers doing well, DEC:150
Aging males boost urology pay, AUG:108
Compensation flat for practice managers, JAN:9
Docs busier, making more money, SEP:113
Docs work harder for little more, NOV:133
Does your compensation beat inflation? NOV:135
Is productivity-based pay a sore point? MAR:37
Management salaries show little rise, FEB:24
New demand for specialists, NOV:135
Reimbursement expands for PAs, SEP:117
Technology
10 reasons you need a Web site, APR:43
Claims processing goes high-tech, OCT:122
Contract cancellation posted on Web site, APR:44
Electronic claims processing saves time, money, JAN:9
How computer dreams can turn into nightmares, JUN:74
How one practice put technology to work, JUL:93
How to go high tech, JUN:73
MGMA upgrades Web site, MAY:68
More physicians use e-mail to communicate, AUG:107
Y2K
FDA releases Y2K problem areas, AUG:100
FDA Y2K device warning list, AUG:100
MGMA publishes Y2K book, FEB:27
Y2K contingency plan can keep you functioning, NOV:141
Y2K liabilities lurk, even if you are compliant, NOV:139
Y2K no problem, say medical groups, JUL:96
Y2K solutions offered, APR:56
Y2K to-do list, NOV:140
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