Practice Marketing and Management 1999 Index

Career Management

10 steps to cutting stress, MAY:61

Changing physician behavior, MAY:64

Depression hotline allows self-screening, JUN:77

Extreme job stress affects 40% of workers, JUN:78

MGMA offers new recruitment service, APR:55

Physicians respond best one-on-one, MAY:63

Cost & Profitability Studies

Costs rise, revenues fall, JAN:8

Drive-through deliveries save little, JUN:81

Hot economy doesn't translate to profits, OCT:121

Efficiency

5 ideas to save time and money, MAY:57

Analyze patient flow to solve scheduling problems, OCT:130

Better billing statements lead to faster payment, MAY:59

Communication improves efficiency, JUL:91

CPT codes can help scheduling problems, OCT:128

Easing backlog takes ingenuity, OCT:128

Keep it simple when scheduling, OCT:129

New lab standards may cut documentation errors, JUN:83

Six common causes for office backlogs, OCT:127

Strategies for cleaning up claims, MAY:59

Technology increases efficiency, cuts staff needs, JUL:92

When a full waiting room is bad news, OCT:126

HMOs/Managed Care

Are your PPOs capitation in disguise? APR:54

Capacity analysis can offer insights for managed care, APR:52

Checking up on MCOs means fewer errors, JAN:11

Medicare capitation faces major changes in 2000, MAY:65

Network gives specialists negotiating leverage, OCT:125

Part B spending drops as HMO presence grows, APR:56

Pennsylvania ruling could increase HMO liability, FEB:27

Personal touch pays with Medicare HMO patients, JUL:94

IPAs

Feds come down hard on messenger model IPAs, APR:41

Marketing

10 lessons to boost your profits, MAR:33

10 resolutions to make now, JAN:2

Aging, health-conscious males an attractive market, AUG:97

Convenient location gives practice a boost, MAR:29

Creating a big plan with a small budget, SEP:111

Education material can promote your practice, OCT:123

How TV can spread the word, AUG:99

Marketing in the new millennium, NOV:143

Marketing plan matrix, SEP:110

Marketing plans bring action, SEP:109

New Year's marketing resolutions, JAN:1

Patient education software options, OCT:124

Practice growth strategies, FEB:18

Sentences for success, JAN:3

What do dentists know that you don't? MAR:31

New Services

Bringing mental health into your PCP, APR:45

Does alternative medicine fit into your practice? FEB:15

Employment health programs improve practice visibility, JUL:85

Focus on special needs improves geriatric care, JUL:89

OB/GYN practice exports management talent, FEB:26

Tips to improve work-site health programs, JUL:87

Patient Satisfaction

Do your patients want their own records? NOV:143

Happy staff make for satisfied patients, JUN:69

If they have to wait, tell them why, OCT:131

Patients changing doctors in record numbers, JUN:84

Personnel Management

20 questions for the complainant, FEB:20

A primer for harassment investigations, FEB:19

Bring purpose to your staff meetings, NOV:135

Conducting an interview with the accused, FEB:21

Constant communication helps office run smoothly, AUG:105

Further reading for staff meeting efficiency, NOV:138

Golden rules for effective staff meetings, NOV:138

Heavy patient volume? Think PAs, SEP:116

How to ask investigative questions, FEB:22

In drug testing, you get what you pay for, APR:48

Making it easier to credential physicians, NOV:142

Poor termination policies can be costly, JUN:75

Program helps workers harness brain power, APR:49

Screening for "job happiness," APR:47

Staff teamwork exercise, NOV:137

Wellness programs boost performance, APR:50

PPMCs

Can purchase ruin your career? JAN:5

How PPMC purchase will change your practice, JAN:4

Integrated Orthopaedics changes course, JAN:12

PPMC troubles make capital search harder, JAN:6

Practice Management

Bad debt hurts bottom line, JUL:88

Common tax mistakes can be expensive, DEC:149

Diagnose your practice's health, MAY:67

Document advantages to gain physician approval, JUN:79

Get ready for the next tax year, DEC:147

HCFA pushes for itemized statements, MAY:62

Houston group forms own insurance company, APR:46

How to deal with staff if the feds come probing, AUG:103

How to do a year-end tax projection, DEC:149

How to make your staff happy, JUN:71

Know your rights if fraud cops visit, AUG:102

Medical group mergers slowing, MAY:60

MGMA names best of the best, MAR:34

New compliance guidelines bring new worries, SEP:115

New Stark rules by 2000, AUG:108

Physician-owned insurer uses high-tech approach, APR:51

Role of coders expands to all practice areas, JUN:82

Sample satisfaction issues: JUN:72

Staff satisfaction resources, JUN:72

What to include in management reports, MAR:36

Quality Management

Are you ready for a JCAHO survey? SEP:118

Clinical, operational benchmarks help practices measure up, MAR:35

Defining quality care means providing right care, MAR:39

Health plan implements provider ranking system, FEB:13

Here's what JCAHO will look at, SEP:119

NCQA ponders practice accreditation, OCT:131

New quality coalition, MAY:67

Quality care breeds success, MAY:68

Salary & Compensation

Academic practices gain in salary race, JUL:95

Administrators, marketers doing well, DEC:150

Aging males boost urology pay, AUG:108

Compensation flat for practice managers, JAN:9

Docs busier, making more money, SEP:113

Docs work harder for little more, NOV:133

Does your compensation beat inflation? NOV:135

Is productivity-based pay a sore point? MAR:37

Management salaries show little rise, FEB:24

New demand for specialists, NOV:135

Reimbursement expands for PAs, SEP:117

Technology

10 reasons you need a Web site, APR:43

Claims processing goes high-tech, OCT:122

Contract cancellation posted on Web site, APR:44

Electronic claims processing saves time, money, JAN:9

How computer dreams can turn into nightmares, JUN:74

How one practice put technology to work, JUL:93

How to go high tech, JUN:73

MGMA upgrades Web site, MAY:68

More physicians use e-mail to communicate, AUG:107

Y2K

FDA releases Y2K problem areas, AUG:100

FDA Y2K device warning list, AUG:100

MGMA publishes Y2K book, FEB:27

Y2K contingency plan can keep you functioning, NOV:141

Y2K liabilities lurk, even if you are compliant, NOV:139

Y2K no problem, say medical groups, JUL:96

Y2K solutions offered, APR:56

Y2K to-do list, NOV:140