Hagman J, Oman K, Kleiner C, et al. Lessons learned from the implementation of a bedside handoff model. J Nurs Adm. 2013 Jun;43(6):315-7. doi: 10.1097/NNA.0b013e3182942afb. — http://www.ncbi.nlm.nih.gov/pubmed/23708496
Cairns LL, Dudiak LA, Hoffmann RL, Lorenz HL. Utilizing bedside shift report to improve the effectiveness of shift handoff. J Nurs Adm. 2013 Mar;43(3):160-5. doi: 10.1097/NNA.0b013e318283dc02 — http://www.ncbi.nlm.nih.gov/pubmed/23425914
And one golden oldie:
Anderson CD, Mangino RR. Nurse shift report: who says you can't talk in front of the patient? Nurs Adm Q. 2006 Apr-Jun;30(2):112-22. — http://www.ncbi.nlm.nih.gov/pubmed/16648723