Here are the top 10 ways to satisfy PT patients
The following items from a patient survey instrument created and copyrighted by MedRisk, Inc., had the highest correlation to patients’ overall satisfaction and desire to return to the physical therapy facility:
• PT answers my questions
• PT explains my treatment
• PT listens
• PT is courteous
• PT spends enough time
• PT gives detailed instructions
• PT advises me
• Office staff is courteous
• The office is clean
• Up-to-date equipment
The following items from a patient survey instrument created and copyrighted by MedRisk, Inc., had the highest correlation to patients overall satisfaction and desire to return to the physical therapy facility:Article Limit Reached
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