Skip to main content
AIDSinfo recently began a new service on its web site called Live Help. AIDSinfo is a web site sponsored by agencies within the Department of Health and Human Services.

AIDSinfo starts new Live Help web service

December 1, 2003

AIDSinfo starts new Live Help web service

AIDSinfo recently began a new service on its web site called Live Help. AIDSinfo is a web site sponsored by agencies within the Department of Health and Human Services. AIDSinfo presents federally approved information on HIV/AIDS treatment and prevention guidelines, a comprehensive database of both government and industry-supported HIV/AIDS clinical trials, and information about approved and experimental HIV/AIDS drugs, and vaccines.

Live Help provides confidential, one-on-one assistance via the Internet in an instant-message-like setting. AIDSinfo information specialists are available Monday through Friday, 12 p.m. to 4 p.m. Eastern Time.

Live Help can help learners navigate the web site and/or answer questions about HIV/AIDS research, clinical trials, and treatment. Staff are trained health information specialists who are knowledgeable about HIV/AIDS hotlines, publications, web sites, and other information about HIV/AIDS-related resources.

For more information, go to: http://aidsinfo.nih.gov. Live Help can be accessed by going to http://aidsinfo.nih.gov/live_help/.