During 2015, the safety huddles implemented at Bassett Medical Center in Cooperstown, NY, has increased incident and event reporting by 51% over baseline from previous years, and the increased rate is continuing in 2016, says Ronette Wiley, RN, MHSA, CPPS, vice president of performance improvement at the hospital.
Near-miss reporting has increased by 86%, she says, and more than 1,500 issues were raised at safety huddles during 2015. These are some other results:
- On average, 20-30 of the issues identified each quarter resulted in systems changes.
- Turnaround time for analysis and action related to events has decreased from seven days to an average of 48 hours.
- 88% of huddle participants surveyed report that safety and quality issues are reported, investigated, and corrected more quickly since the inception of safety huddles.
- 89% of huddle participants surveyed report that it is considerably easier to connect face-to-face with colleagues about issues and events because of the huddles.
- 86% of huddle participants surveyed report that organizational teamwork has improved because of the huddles.
During 2015, the safety huddles implemented at Bassett Medical Center in Cooperstown, NY, has increased incident and event reporting by 51% over baseline from previous years, and the increased rate is continuing in 2016, says Ronette Wiley, RN, MHSA, CPPS, vice president of performance improvement at the hospital.
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