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Patient access managers must stay in contact with their assigned provider representatives and establish a good working relationship with these individuals.
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In emergent situations, paperwork is often the last thing on a patient's mind.
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Patient access areas are seeing more procedures requiring authorization, a surge in the number of insured patients, and more clinical requirements from payers. All of these factors make an increase in claims denials - and much lost reimbursement - very likely.
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Patient access departments are offering financial counseling and online price estimates to patients who call with questions about cost.
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Despite widespread vaccination against measles, some health care workers remain susceptible and they have a much greater chance of contracting the disease than the general public, according to a recent report.
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Rather than compare needlestick rates with other hospitals, she looks at her own injury trends. "Zero needlesticks is my goal," says Dicristina. "It doesn't matter to me how many employees I have because if you're the employee who gets stuck, it's catastrophic."
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