Risk & Quality Management
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Ransomware Is Fast, Need to Practice Response
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Cyberattack Almost Shuts Down Health System, Shows Need for Security
The recent cyberattack on a large health system shows the need for a robust security program, as well as how severely such an attack can affect healthcare operations.
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HHS Releases Latest Iteration of Antibiotic Resistance Action Plan
The new plan includes details about stronger and more evidence-based activities that have reduced antibiotic resistance, such as optimizing the use of antibiotics in human and animal health settings, that public health officials can lean on to drive progress.
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Unit Dose Cups Can Improve Patient Safety, Quality of Care
Unit dose cups sync well with barcode medication administration, which is known to improve safety. Unit-dosed liquids also lead to exact dosing. This precision eliminates much risk.
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Hospital Newborn Center Goes Seven Years Without a Single CLABSI
The rate of central line infections was too high, so leaders assessed policies and procedures, including a special look at specifics like the cleaning products used for central lines. Administrators also educated nurses on how to establish, maintain, and remove central lines, while physicians revised the criteria for what patients could receive them. Staff observe stringent protocols for handwashing and sanitization.
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Guide to Staff Rounding for Adopt-a-Room
This scripting protocol can help clinical and nonclinical staff solve problems and improve the patient experience by demonstrating that their concerns are a priority.
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Adopt-a-Room Brings Nonclinical Staff Into Quality Improvement, Patient Safety
A Maryland hospital has found a way to involve nonclinical staff in quality improvement and patient satisfaction, helping instill a culture in which everyone feels responsible for the patient experience.
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Court Vacates $911,000 Malpractice Verdict on Expert Testimony Rule
This case provides another example of how trial strategy and preparation is essential to the positive outcome of a case, with particular focus on the selection and retention of expert witnesses. Expert witnesses often can make or break a case, and that is true for either party in a medical malpractice action.
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Online Ratings Pose Risk of Defamation, May Need Response
The risk of defamation increases with the proliferation of online rating services in the medical industry, experts say.
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What to Do When Malpractice Allegations Become Defamation
Medical malpractice litigation can get ugly, with passionate plaintiffs and indignant clinicians or hospital administrators firing off heated accusations and insults. But where is the line where a malpractice allegation becomes defamation? What can be done when that happens?