Risk & Quality Management

Articles

• How to manage patient grievances

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• Cost of privacy rules could dwarf Y2K, experts say

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• New ORYX measures mean more work for you

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• The Joint Commission’s 25 new ORYX measures

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• Root-cause software: Look before you leap

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• Report cards don't reflect patient variance

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• Source Kit

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• Embalmers fear TB, hope for the best

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• Are you case-managing your hospital out of business?

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• Prevention program cut patient falls by 10%

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