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Risk & Quality Management

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  • Surgical checklists come to ambulatory centers

    The first part of new federal rules related to quality and outcomes for ambulatory surgery centers (ASCs) went live in January, with a requirement to implement a surgical safety checklist.
  • Do quality indicators lead to over-intervention?

    The use of evidence-based quality indicators to ensure consistent treatment is a great idea because it improves patient care and outcomes, right?
  • Denials drop when CMs, MDs act as a team

    A study conducted at Good Samaritan Hospital in Dayton, OH, has determined that denial rates are lower when case managers collaborate with physicians to determine patients' admission status.
  • Demonstrate your value to retain, add case management staff

    With increasing scrutiny on medical necessity and cuts in reimbursement, along with a growing emphasis on care coordination and transitions in care, case management's position as a major player in the hospital should be assured. But that's not always the case.
  • Case Management Insider

    In this month's issue of Case Management Insider, we will continue our discussion on case management roles, functions, and models, with more information on today's best practice models. We will explore the advantages of each model and minimum staffing ratios for each.
  • ED navigators steer patients to appropriate providers

    Since the Presbyterian Healthcare Services in Albuquerque, NM, started its emergency department navigation program, targeting patients who seek treatment for minor ailments, 11,600 patients have been navigated to other levels of care. Only about 5% of them have returned to the emergency department with non-emergent conditions or illnesses.
  • Collaboration eliminates sepsis readmissions

    When St. Anthony's Hospital and Pinellas Point Nursing and Rehabilitation, both located in St. Petersburg, FL, collaborated on a project to reduce heart failure readmissions, the team determined that many readmissions were for sepsis. They embarked on a project that eliminated sepsis as a reason for readmission in just six months.
  • Ambulatory Care Quarterly

    One of the ways busy EDs are attempting to manage long wait times is by enabling patients who don't need immediate care to make an appointment to be seen in the ED one or two hours in advance.
  • Readmission project aims to smooth transitions

    As part of its efforts to reduce readmissions, WellStar Health System, based in suburban Atlanta, is meeting with post-acute providers to collaborate on ways to make transitions between levels of care smoother. It is piloting a program in which a transition coach works with heart failure patients in the hospital and follows them for four weeks following discharge.
  • It's a record: 12,850 flu shots in 8 hours

    Each fall, hospitals seek to vaccinate as many health care workers as possible against influenza. But what if you tried to vaccinate as many as possible in one day?