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  • To support education, instigate a hospital policy

    Hospital policy needs to be supportive of the education process for breastfeeding for moms to be successful.
  • Provide continuum of breastfeeding education

    If women have trouble breastfeeding, they will not continue, says Genevieve Preer, MD, a pediatrician in the Division of Ambulatory Pediatrics at Boston Medical Center (BMC).
  • Motivate change: Use a few key questions

    How do you get patients to put into practice the steps for better disease management, prevention techniques, or adherence to a medication regimen?
  • iPhone quit-smoking apps don't make the grade

    A new study finds that iPhone software applications designed to help people quit smoking fall short of the mark because they do not meet accepted standards, according to a report from Health Behavior News Service, part of the Center for Advancing Health. The study appears online and in the March issue of the American Journal of Preventive Medicine.
  • Guiding seniors through EOL processes

    Seniors covered by BlueCross BlueShield of Tennessee's Medicare Advantage plan are guided through the end-of-life processes by case managers who empower the members with the education, resources, and assistance they need to make their own decisions about what kind of what kind of care they want to receive at the end of life.
  • Rule for conditions acquired at hospital

    Now that the Centers for Medicare and Medicaid Services (CMS) has issued a proposed rule that would prohibit payment for healthcare-acquired conditions for Medicaid beneficiaries, it's more important than ever that case managers work with physicians to ensure that conditions that are present on admission are clearly documented in every patient's chart, says Deborah Hale, CCS, president of Administrative Consultant Services, a health care consulting firm based in Shawnee, OK.
  • Home monitoring cuts cardiac readmissions

    When Ocean Medical Center in Brick, NJ, and Meridian At Home care agency collaborated on a remote monitoring program for heart failure patients, the readmission rate for heart failure dropped from 14.93% before the program began to 4.84% in the first eight months of the pilot program.
  • Understand the balance between business and healthcare

  • Taking care of hospitalized patients also means taking care of business

    As a case manager, your job involves being an advocate for your patients as well as keeping your hospital's best interest in mind. That means you need to be informed about the financial aspects of patient care.
  • Case Management Insider: Follow these sure-fire tips to sort through data and measure outcomes in your department

    [Editor's note: This is the second part of a multi-part series on demonstrating the value of case management to your organization. Last month, we discussed the vast array of financial and clinical outcome measures to evaluate the effectiveness of your department as well as to demonstrate its impact on the bottom line of the organization. This month, we discuss the tremendous amount of data that can be collected and used for performance improvement, within the department and across the institution. Next month, examples of case management report cards will show how to present this data in a usable format.]