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Three institutions recently were honored by the Health Improvement Institute for their contributions to enhancing the protection of research subjects.
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Tufts University researchers studying immigrant workers in a nearby community engaged local leaders and teens to help them create a survey and recruit and translate for the immigrant population. It was an example of community-based participatory research (CBPR), involving the community from start to finish.
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While federal regulations require that subjects be informed of the possible alternatives to their participation in a clinical trial, often subjects don't learn enough about those alternatives to make an informed decision, says a bioethicist who has studied the issue.
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At ProHealth Care in Waukesha, WI, community outreach is more than the hosting of an educational event from time to time.
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Last September, staff in the public education office at M. D. Anderson Cancer Center in Houston focused their educational outreach efforts on preventing prostate cancer.
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Education awareness events aren't just for community outreach at M. D. Anderson Cancer Center in Houston. The patient education office uses the U.S. Department of Health and Human Services Health Observance Calendar to plan events for patients and staff in-house.
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The state of the economy is impacting every industry, and health care is not immune, say the patient education managers we interviewed about the results of the 2009 Patient Education Management Salary Survey.
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A combination of face-to-face and telephonic case management has resulted in high patient satisfaction ratings and a significant decrease in health care utilization for patients with complex medical needs.
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Imagine one person complaining nonstop about everything from rude patients to out-of-ink pens. Over time, that individual can manage to undo hours of hard work and morale-boosting initiatives, and send your customer service crumbling.
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It's unlikely that many patient access professionals are seeing huge raises these days. "With the economy as it's been, I would imagine increases are minimal and folks are scrambling to hold on to their jobs," says Peter Kraus, CHAM, CPAR, a business analyst with patient financial services at Emory University Hospital in Atlanta.
