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An issue that can frequently arise in the area of genomic research is what to do with incidental findings (IFs) discoveries concerning a research subject that are beyond the scope of the study, but could have potential health importance for the subject.
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IRBs searching for highly effective ways to improve protocol submissions and enhance education and training efforts might check out the SWAT! program at Washington University in St. Louis.
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In the age of smart phones, iPads, electronic checklists, text message reminders, and other tools, it would be easy to forget that sometimes the best solution is the simplest: no-tech. At least thats what one research and human subjects protection expert discovered when trying to find a way to improve IRB meeting and review quality.
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IRB cheat sheet placemats provide IRB members with clear regulatory information for reference during IRB review meetings.
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Registrars at Georgia Regents University in Augusta work side by side with utilization review/precertification nurses to prevent claims denials.
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All conversations that come into central scheduling are recorded and are used for two purposes, says Mike Horton, manager of the central scheduling department at Hackensack (NJ) University Medical Center.
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Just five years ago, patient access employees at University of Washington Medical Center in Seattle werent collecting anything from patients at all. This year, collections in the emergency department topped $4.5 million.
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Providers ordering stat CT scans or magnetic resonance imaging scans (MRIs) certainly dont want their patients to wait hours in the emergency department, to show up for a test only to learn the original order was incorrect, or receive a bill due to a failure to obtain a required authorization. Too often, however, those situations occur.
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It was no secret that clinical areas didnt have a good working relationship with registrars at OSF Healthcare in Peoria, IL. In 2013, patient access leaders set out to change this relationship.
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If the information collected by registrars is not correct the first time around, this problem means less revenue and dissatisfied patients, but patient access employees dont always realize the implications of simple mistake.
