Hospital
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Work With Community Partners to Develop Solutions for Opioid Use Disorder Patients
While many emergency physicians are reluctant to tackle the issue of addiction, there is growing recognition that EDs offer a huge opportunity to identify patients with opioid use disorders and link them to meaningful care. The obstacles are many, but forward-thinking emergency medicine leaders in regions hit hard by the opioid epidemic are finding paths to success, often in partnership with other agencies or community groups.
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Collaborations Between Health Advocates and Case Managers, Others Can Make a Difference
Case managers and other healthcare providers increasingly are finding that their work includes collaboration and communication with providers and health advocates across the care continuum. For health advocates, these interactions are necessary to help the patient achieve optimal health and function.
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Observe and Take Notes, But Try Not to Judge
Health advocates can collect comprehensive and important information about a patient’s daily life and share the findings with primary care providers. But it can be challenging to walk through someone’s home and listen and observe without judging and wanting to take immediate action.
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How Health Advocates Work With Patients, Case Managers, and Other Resources
A health advocate’s role varies, depending on the patient populations and goals. Health advocates collaborate with the patient’s healthcare team and help everyone reach an agreement on the care transition or any necessary changes.
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Privately Paid Case Managers Serve as Patient Health Advocates
Case managers work with patients across the care continuum, and their roles and titles vary. But one of the lesser-known models for case management is in private pay, where they are known as health advocates or patient advocates. It is a growing field, as patients and families often find it difficult to navigate the complex healthcare continuum. Health advocates provide case management-type services with their chief goals related to patients’ needs.
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Social Engineering Scams, Attacks Can Threaten HIPAA Security
Despite years of educating healthcare staff about the need for data security and the myriad ways people can worm their way into an otherwise secure system, employees still can fall prey to social engineering scams and allow HIPAA data breaches.
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Checklist Items for Selecting a Compliant Vendor
There is no quick and easy way to select a vendor to trust with HIPAA-sensitive data. It requires some legwork to determine what kind of security they have in place and possibly identify any shortcomings.
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Vendors Continue to Be Weak Point in HIPAA Security
Vendors always have been one of the most worrisome parts of HIPAA security because hospitals and health systems must rely on them for the appropriate technological and physical security for protected data — without the ability to dictate exactly how.
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It Is All About Service: Use Data to Measure Progress
Customer service in revenue cycle areas is quite challenging for many reasons.
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Propensity to Pay Tool Gives Best Possible Options for Patient
This tool tells facilities how likely people are to need a payment plan, charity care, or financial assistance.