-
The access career ladder at Carolinas HealthCare System in Charlotte, NC, grew out of two realizations, says the assistant vice president for patient registration: Access employees who dont have the desire or aptitude to be a supervisor or manager need a way to experience career growth, and the opportunity for such advancement is a good way to promote employee retention.
-
Recruiting and hiring staff for a customer call center is a process rife with challenges, ranging from a shrinking candidate pool to the structured nature of the job, cautions a partner in Banks & Dean, an international professional services firm based in Toronto.
-
Demand for inpatient and outpatient care continued to grow in 2003, as did the costs of providing that care, according to the latest American Hospital Association Annual Survey.
-
A new emergency department tracking and documentation system at The Ohio State University Medical Center is enhancing communication between registrars and clinicians and streamlining patient throughput, explains the assistant director of patient access services.
-
A scoring system for assessing which patients are most ready to
be discharged from the hospital can be an important emergency preparedness tool, suggests the director of health services for Horizon Blue Cross Blue Shield of New Jersey, based in Mount Laurel.
-
Following our inclusion of an article on the role of patients spirituality in their medical care, we received a letter from Chaplain Steve Pyle, director of pastoral care at Baxter Regional Medical Center in Mountain Home, AR. Chaplain Pyle made some insightful comments about our article and included suggestions that we intend to incorporate into future articles on the topic of patients beliefs and their health care.
-
CDC appoints ethicists to study flu vaccine shortfall; Internet-brokered kidney transplant raises questions; New stiff penalties for violating HIPAA rules.
-
The new staff physician hired by your hospital has more than just years of experience and clinical fluency under his belt. He also has a conviction for felony drug possession. But if you are in one of 35 states that do not require criminal background checks of physicians, you might not find out.
-
For as long as humans have been taking care of other humans who are sick or hurt, the rendering of solace and physical comfort has been the core from which all other types of aid have grown. But a nurse and ethicist in California says that ignoring the value of giving of solace and comfort amounts to turning away from the prime reason for the practice of medicine.
-
The severe nationwide shortage of killed flu vaccine has put a stop, at least temporarily, to initiatives in some places that would force health care workers to be vaccinated or risk their jobs, but some health care experts warn that the solution advocated by at least one state that health care workers forego the vaccine entirely so that more is available for higher-risk groups could be dangerous to the very people it aims to protect.
