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This year, the Leapfrog Hospital Quality and Safety Survey will include the types of questions asked by other national initiatives such as The Joint Commission, the Centers for Medicare & Medicaid, and the Institute for Healthcare Improvement's 100,000 Lives campaign, says to the Washington, DC-based organization.
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Patients are being put at risk because important health care information is communicated in medical jargon that exceeds their literary skills, according to a new white paper from The Joint Commission.
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The general public already can find out what percentile your organization scored in when it comes to quality measures for conditions such as acute myocardial infarction or pneumonia.
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Better teamwork. It sounds like a simple strategy, but this goal has proved surprisingly elusive for many health care organizations.
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The greater amount of top leadership involvement in a root cause analysis (RCA), the greater the likelihood of significant patient safety improvements. Senior leaders don't need to be appointed to RCA teams but some level of leadership oversight and intervention is important throughout the life of the investigation.
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The Agency for Healthcare Research and Quality (AHRQ) is developing a survey instrument to measure how effectively hospitals address patients' health literacy needs.
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Has your organization ever conducted a "Code Adam" drill, which simulates how staff would respond if there were an attempt to abduct a baby from the obstetrics ward during a fire drill?
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A hospital CEO received three occurrence reports from a charge nurse on labor and delivery about several problems involving the same physician. Nurses reported feeling intimidated, hurried, and made to feel incompetent due to being berated, sometimes in front of the patient.
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Currently, 382 hospitals have submitted data to the Agency for Healthcare Research and Quality (AHRQ)'s Hospital Survey on Patient Safety Culture's comparative database. This new database serves as a central repository for data so hospitals can compare their safety culture survey results, and includes data from all participating hospitals, with 108,621 individual respondents.
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What can possibly be more frustrating than walking into a hospital and being treated poorly?
