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Calvert Memorial Hospital in Prince Frederick, MD, which is part of the VHA Central Atlantic, chose to use safety coaches to monitor hand hygiene compliance.
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Demonstrating that you're prepared is important when Joint Commission surveyors knock on your door, says Susan Bukunt, RN, MPA, CPHQ, senior director of clinical quality and patient safety at El Camino Hospital with two campuses in Los Gatos and Mountain View, CA.
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Quality and utilization are going to be inextricably linked as the health care industry moves forward with the health care reform legislation.
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Media already are pegging him for the next administrator of the Centers for Medicare & Medicaid Services. If in fact President Obama nominates Donald M. Berwick, MD, MPP, FRCP, president and CEO of the Institute for Healthcare Improvement, to that position, what would it mean for the health care industry?
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When your board calls for an improvement initiative, it carries some weight.
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Frustrated patients, core measures that require timely intervention, and optimizing house beds. Those are the issues Bay Medical Center in Panama City, FL, decided it was going to deal when it hired a consultant in 2008.
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It was a "room of horrors" replete with blood (corn syrup plus food coloring) and spiderwebs.
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[Editor's note: This issue of Same-Day Surgery features a special focus on sexual harassment, bullying, and other intimidating behavior. In terms of sexual harassment, we focus on recent cases among ambulatory staff and what lessons are to be learned. In our stories on bullying and intimidating behavior, we focus on accreditation requirements as well as practical solutions developed by health care providers.]
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(Editor's note: This is the second part of a two-part series on the benefits of a marketing director for a surgery center. In this issue, we tell you about the benefits of having a full-time director with a marketing background. In last month's issue, we told you about the successes of a former RN who increased referrals while working part-time as the marketing director.)
