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After one patient death in 2009, an error with an adult patient this year, followed by two patient deaths, Seattle Children's Hospital has been in a lot of discussions with not only the state's department of health and The Joint Commission, but the media and its staff as well.
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If the thought of The Joint Commission surveying you on your environment of care or building safety makes you squirm, you're not the only one. And there's good reason.
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Clutter. It's a huge problem. "It's probably the second most scored standard," says Kurt Patton, MS, RPh, CEO of Patton Healthcare Consulting in Glendale, AZ, and former executive director of accreditation services at The Joint Commission.
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In its latest sentinel event alert, issued Nov. 17, The Joint Commission calls attentions to preventing suicide risks in the emergency department and medical/surgical unit and recommends educating clinicians, noting that many of these suicides are committed by patients who had no prior psychiatric history.
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In the first part of this four-part series, we introduced the four basic elements of clinical privileging:
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If you're not using your patient satisfaction data to develop process improvement projects, you're missing a chance to improve patient care, says Quint Studer, CEO of Studer Group, a health care consulting firm based in Gulf Breeze, FL.
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While you wish that no patient ever had to wait in any registration area, that's not realistic due to patient volumes and other factors beyond the control of your department.
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The Joint Commission's Center for Transforming Healthcare has teamed with 10 hospitals and healthcare systems to try to discover new solutions to the quality care problems associated with miscommunication between caregivers during hand-offs.
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President Barack Obama's words on abortion to a graduating class in 2009 at Notre Dame inspired Charles C. Camosy, PhD, assistant professor of Christian ethics at Fordham University in Bronx, NY, to consider "What if . . .?"
