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Oakwood Hospital and Medical Center in Dearborn, MI, is using the slogan were an emergency room, not a waiting room, and is backing up its claim with an offer of free theater tickets to patients who wait more than 30 minutes.
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Hospitals are running the gamut of possible solutions as they struggle to interpret the provisions of the HIPAA privacy rule, says Tony Mogavero, director of physician services for St. Petersburg, FL-based John Putnam International, a company that provides web-based and teacher-led education for access personnel.
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St. Louis-based SSM Health Care (SSMHC), a not-for-profit health system, has instituted a series of case management CARE PATHWAYS that have improved outcomes in several initiatives over the past five years. Results of the programs are shared systemwide to encourage benchmarking and modeling.
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Another initiative at St. Louis-based SSM Health Care (SSMHC) that helps improve outcomes and engender physician buy-in is the Clinical Collaborative process.
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Notifying patients of their privacy rights under the Health Insurance Portability and Accountability Act (HIPAA) is one of the tasks that fall most squarely onto the shoulders of access management.
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How to establish and maintain a high standard of care, promote consistency across 18 diverse health care facilities, and develop a culture of quality throughout the system was the challenge that confronted the North Shore Long Island Jewish Health System (NS-LIJHS) in Great Neck, NY.
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Demand for beds expected to increase; Final OPPS rule increases spending; Emergency care crisis indicated by AZ survey; HHS issues final report on regulatory reform; CMS proposes tracking hospital referrals to HHAs.
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Serious nosocomial infections should be considered sentinel events and thoroughly investigated, according to new information from the Joint Commission on Accreditation of Healthcare Organizations.
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Quality managers in health care are hearing more about Six Sigma, the quality improvement strategy that has been taking hold in other industries for years now, and the statistics-focused techniques promise great improvements for hospitals and other providers.
