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  • CDC cites health system for back injury project

    The Centers for Disease Control and prevention has recognized St. Louis-based BJC HealthCare for its involvement in a successful project to reduce work-related injuries in its nursing homes.
  • Guest Column: Proven techniques to boost client satisfaction

    Customer (or patient) satisfaction is gaining more attention in occupational health. In one recent survey, 54% of people were not satisfied with their health care. Why? Health care clients judge the providers competence from their customer service skills (not clinical skills) approximately 85% of the time.
  • News Briefs

    AHA, provider groups urge HIPAA action; AONE report highlights nursing best practices
  • Preventing workplace violence won’t work without employee involvement

    The July horror played out in a Meridian, MS, Lockheed Martin plant was a stark reminder of the ever-present threat of workplace violence. The good news is that a growing number of employers have taken important steps to help reduce the likelihood of such events. The even better news is the increased recognition of the critical importance of employee involvement in prevention and that means all your employees.
  • Right attitude needed to recharge batteries

    Being able to recharge your batteries is the key to being happy in life or on the job, says Bobby Staten, BSN, MPH, CSP, who employs what she calls motivational humor to help employees learn how to deal with stress. Over the years, Staten has honed the recharging process into five key principles.
  • Vibration studies target hand and arm injuries

    As far back as 1911, scientists associated vibration from hand-held tools with the risk of pain, numbing, and blanching of the fingers, known as vibration white finger. Today, the National Institute for Occupational Safety and Health is pursuing studies to reduce risks of hand-vibration disorders for employees who use jackhammers, chipping hammers, power drills, and other vibrating tools.
  • ACOEM’S checklist aims at infectious diseases

    Because of the worldwide concern regarding the spread of viruses, the American College of Occupational and Environmental Medicine (ACOEM) has chosen the prevention of infectious diseases as the focus of its annual Labor Day CheckList.
  • Initiative reduces extra days, unnecessary admissions

    To alleviate the problem of social admissions from the emergency department, Northeast Medical Center in Concord, NC, established an ED case management staff and made arrangement with local assisted living facilities to admit patients directly from the ED.
  • Hospital uses team approach for CM, UR

    Before Thomas Hospital in Fairhope, AL, redesigned its case management program, nurses from two separate departments social services and utilization review performed case management-type functions. In 2002, the hospital hired a division director to redesign its case management program and oversee the social work, discharge planning, and utilization review functions.
  • Critical Path Network: In brief - JCAHO hospital standards reduced to 225 from 508

    The Joint Commission on Accreditation of Healthcare Organizations has slashed the number of standards in the 2004 hospital accreditation program from 508 to 225 as part of the agencys Shared Visions, New Pathways initiative.