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Peer-to-Peers Not Always Successful; Patient Access Can Increase the Odds

Patient access does its part by obtaining authorizations for scheduled cases. Thorough documentation in the medical record gives the payer no reason to ask for the peer-to-peer in the first place.

A Little Coding Knowledge Goes a Long Way Toward Preventing Denials

Patient access staff need far more limited knowledge of coding to perform their jobs. However, it is vital that they learn some basic skills.

Is Registrar Friendly? This Can Be More Important Than Other Tangible Metrics

Niceness cannot be measured in the same way as the number of calls taken per hour or the percentage of copays collected, but it still needs recognition.

Study Groups and Quizlets: Earning CHAA Is a Team Sport

Patient access leaders may place great importance on earning certifications. Still, registrars want to know what is in it for them.

Multiple Bills Cause Confusion, Many Complaints

Patients may receive multiple bills after their hospital stay, some of which they might consider settled business. How can revenue cycle leaders reduce wasteful duplication and resolve confusion?

Expensive Deductibles Bringing Many Changes to Revenue Cycle

Patients with high deductibles often need an expert’s help. Registrars can pave the way for the eventual discussion with a financial counselor.

Many People Put Off Medical Care Because They Cannot Pay High Deductibles

Patients often find out about a high deductible not from their insurer or employer, but from a registrar — and many of these high-dollar accounts go unpaid. Now, multiple recent studies show that people are avoiding care because they cannot pay their high deductibles.

(Mal)Nutrition in Medical Education

In a systemic review of recent publications, investigators found that medical students and recent graduates worldwide are ill-prepared to counsel patients on nutritional guidelines and have deficits in both knowledge and confidence about the topic. The researchers found a perceived lack of training, but found that interventions undertaken to improve curriculum showed positive effects on nutrition competencies.

Does Exercise Decrease Incident Depression in a High-Risk Population?

The authors of this large-scale, observational study found that three or more hours weekly of physical activity was associated with a decreased incidence of depression, even in patients with a high genetic risk of depression.

Increasing Connection to Nature: A Novel Approach

Using an online survey system, researchers showed that the use of psychedelics can increase feelings of connection to nature.