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Its not an urban legend or an Internet rumor. A Canadian woman really did walk through a metal detector at an airport and trigger the alarm, which led to the discovery that a 33 cm surgical retractor had been left in her abdomen after a procedure.
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As a manager, what is your greatest challenge? What cause your greatest headaches and takes the most of your time? In an informal and anonymous poll of friends in the business, Stephen W. Earnhart asks these and other questions.
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In addition to posting signs in the operating room to remind staff to take a time-out just prior to the first incision to verify the surgical site, there are other activities you should perform on an ongoing basis to make sure staff follow your time-out policy.
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If you are looking for examples of alternative approaches to the 2003 National Patient Safety Goal recommendations, check out a new web site offered by the Joint Commission on the Accreditation of Healthcare Organizations.
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While not always easy to achieve, effective communications can be critical to the success of any quality initiative. For Sutter Health Sacramento (CA) Sierra Region, it not only meant improved performance but the receipt of a prestigious award.
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The Joint Commission on Accreditation of Healthcare Organizations has changed how it scores organizations on its National Patient Safety Goal to eliminate wrong-site, wrong-patient, wrong-procedure surgery.
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Is a common framework for quality possible, given the wide variety of facilities and systems that exist? Is such a framework a worthy goal? And if the answer to the first two questions is yes, how are quality managers to balance that commonality with the needs of patients and their own unique set of priorities?
