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Safe patient handling moved to the national stage for the first time recently as a U.S. Senate subcommittee held a hearing on a bill that would create new injury prevention requirements.
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The Nurse and Health Care Worker Protection Act of 2009 includes the following language requiring health care employers to purchase equipment for patient handling:
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The unprotected exposure of a respiratory therapist who later developed bacterial meningitis triggered the first citations under California's new Aerosol Transmissible Disease Standard with fines of $101,485, including two "willful" violations, the strongest possible penalty, against Alta Bates Summit Medical Center in Oakland, CA. The medical center has appealed the citations, but did not reply to a request for comment as this story was being filed.
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"Two dead in Tennessee Hospital Shooting" New York Times, April 19, 2010
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A ream of statistics and studies may prove the benefits of safe patient handling. But at St. Mary's Hospital in Amsterdam, NY, equally compelling was the story of one patient a 450-pound woman who could not get out of the ambulance.
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Relying on patient satisfaction survey scores alone to drive your improvement efforts is probably a mistake, says Michael F. Sciarabba, MPH, CHAM, director of patient access services at Advocate Illinois Masonic Medical Center in Chicago.
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Improving patient satisfaction is "a high priority" for the patient access department at Advocate Illinois Masonic Medical Center in Chicago, according to Michael F. Sciarabba, MPH, CHAM, the hospital's director of patient access services.
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Like many improvements in patient access processes, increasing up-front collections is not as easy as it sounds. One way to facilitate this is by giving staff incentives.
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