Articles Tagged With:
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Future Patient Access Leaders Learn on the Job
Creating on-the-job experiences can build leadership skills of patient access employees.
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Scanning Palm Veins or Irises? Patients Will Come to Expect It
Registration areas increasingly are using iris or palm vein scanning. This article provides items to consider before implementing this technology.
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Stop Surprise Bills With One Pre-reg Call
Patient access departments are moving financial discussions earlier in the process with preregistration phone calls.
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Did Payer Coverage Change? Communicate to Patient Access Quickly
Updating patient access employees on payer coverage changes is a top challenge for patient access leaders.
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Don’t Make Patients Come to You: Find Them
Some patient access departments are tracking patients’ locations in registration areas to provide better service, with plastic tracking badges, wristbands, or the patient’s own smart phone.
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Prior Authorizations: ‘Top Issue Within the Revenue Cycle’
A growing number of states have passed prior authorization legislation to combat payer requirements resulting in delayed care, lost revenue, and dissatisfied patients.
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Virulent, Drug-resistant Pneumonia Bug Emerges in China ICU
In particularly unwelcome news from China, researchers report they have isolated a strain of Klebsiella pneumoniae that is both hypervirulent and highly drug-resistant. A worse combination is difficult to imagine. Usually, hypervirulent K. pneumoniae remains susceptible to drugs, but acquiring resistance apparently through genetic transfer in nature means this is a bug that could possibly infect heathy people in the community, let alone frail hospital patients.
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Poor Oral Care During Hospitalization May Lead to Pneumonia
Ventilator-associated pneumonia is a commonly tracked healthcare-associated infection, and frequently the target of interventions to protect patients. On the other hand, non-ventilator healthcare-associated pneumonia falls into a gray area, where it often remains unreported in surveillance systems.
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CMS, Joint Commission Are Citing for ‘Flash’ Sterilization
The abiding principle is that if you must rapidly sterilize an instrument — usually in an effort to return it to the sterile field — you must immediately use it.
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SSIs: A Common and Costly Infection
The CDC has issued new guidelines for the prevention of the most common and costly healthcare-associated infection: surgical site infections.