Articles Tagged With:
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Fast Food or Retail Background, and a Great Attitude? Employee May Be Perfect for Patient Access
Patient access leaders are recruiting new hires from nontraditional backgrounds such as retail and food service, searching for strong customer service skills. Important attributes include having a friendly demeanor, apologizing for long waits without being told, and remaining cheerful in difficult situations.
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Collect in ED Setting Without Violating EMTALA or Angering Patients
CoxHealth increased ED point-of-service collections by 20% by asking for copays consistently. This article discusses steps that patient access departments can take to succeed and improve collections.
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Restrictive Transfusion Threshold Non-inferior to Liberal Threshold in High-risk Cardiac Surgery
In patients at moderate to high risk of complications with cardiac surgery, a transfusion threshold of hemoglobin < 7.5 g/dL showed similar outcomes to a threshold of < 9.5 g/dL.
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HHS Secretary Holds Opioid Epidemic Meeting
In response to President Donald Trump’s call to action on the opioid crisis, Health and Human Services (HHS) Acting Secretary Eric D. Hargan held a meeting on Dec. 12, 2017, with healthcare leaders to address the growing opioid epidemic.
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Targeted Temperature Management: Determining Optimal Hypothermia Duration
In unconscious survivors of out-of-hospital cardiac arrest who are admitted to the ICU, targeted temperature management at 33°C for 48 hours failed to significantly improve neurologic outcomes at six months when compared to 24 hours.
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Site Infections Reduced for Post-op Cesarean Section Patients
Infection levels in mothers who had undergone cesarean sections were reduced at a California hospital with a remarkably simple fix: providing the right size bandage so too-large ones didn’t have to be cut by hand.
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Atrial Fibrillation in Sepsis: Should We Worry?
New-onset atrial fibrillation (AF) is a common occurrence in the ICU. Over the past decade, there is increasing interest in its epidemiology, specifically in the population of critically ill patients with sepsis. Recent literature suggests that far from a transient complication of sepsis, new-onset AF is associated with worse short- and long-term outcomes. As such, exploring its potential causes and evaluating its overall management is warranted in hopes of discovering ways to prevent and treat AF with the goal of improving outcomes for patients with sepsis.
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Medical Home Within ED Serves Needs of Sparsely Populated Region
There is ample evidence suggesting new solutions are needed in the way healthcare is delivered in rural America. Multiple factors likely play a role, including the fact that there is a significant shortage of both emergency and primary care providers in rural areas.
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Federal Report Calls for Action to Improve Healthcare Access for Mentally Ill
The Interdepartmental Serious Mental Illness Coordinating Committee released a report to Congress on Dec. 13, 2017, titled, “The Way Forward: Federal Action for a System That Works for All People Living with SMI and SED and Their Families and Caregivers.”
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Using Care Coordination Services, a Health Network Saves CMS More Than $73 Million
Since its first performance year in 2014, one Texas accountable care network has maintained a 95% or better quality score and saved CMS more than $73 million.