-
All members of the ED staff, including physicians, residents, interns, and nurses, are mandatory reporters of child abuse and neglect, says Robert D. Kreisman, a medical malpractice attorney with Kreisman Law Offices in Chicago.
-
-
When an emergency physician (EP) reported suspected child abuse, he inadvertently gave the wrong family's information to the authorities, and the child was removed from the home. If you were the EP in question, would you expect to be on the receiving end of a lawsuit?
-
Very little literature or case law exists to shed light on the circumstances that might result in litigation against health care providers for allegedly making false reports of suspected abuse of adult ED patients, according to Edward Monico, MD, JD, assistant professor in the department of emergency medicine at Yale University School of Medicine in New Haven, CT.
-
Does the EP's charting indicate that a patient was discharged home, while an ED nurse's documentation states, "The patient looks very sick and I don't think he should be discharged," go unacknowledged without any additional explanation?
-
If a patient takes the time to complain about your patient access department or to give a compliment, listen closely.
-
Your patient access staff are responsible for the patient's very first impression of the hospital.
-
While some authorizations are straightforward, others can be complex and result in claims denials, according to Alicia Alampi, manager of patient access at St. Joseph's Hospital in Syracuse, NY.
-
A certain group of experienced access representatives were chosen to participate in an emergency department (ED) copay collection pilot at Middlesex Hospital in Middletown, CT, reports Margaret Trudel, patient access manager. This team was successful in substantially increasing copay collections in the ED.
-
"I've already been asked for that information 100 times. Why are you asking me again?"
