Top metrics to follow in risk management

Top metrics to follow in risk management

The metrics tracked in your risk management program will vary according to your own needs and concerns, but this list of commonly applicable and useful metrics comes from Alan Rosenstein, MD, medical director of Physician Wellness Services, a consulting company based in Minneapolis:

Core Financial/Legal

For physicians, the denominator should be RVUs.

For hospitals, the denominator should be beds.

Claims

Losses

Premiums (Gross, but also per dollar of revenue and per FTE providers)

Clinical

For physicians, the denominator should be FTE providers.

For hospitals, the denominator should be beds/units.

Health care-acquired conditions

Medication errors

Objects left in surgery

Hospital-acquired infections

Occurrence of selected other adverse events such as falls or wrong-site surgery per month

In-patient surgery issues

Total number of incident reports (patient/ staff) per month

Number of malpractice cases per month.