Hospital
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Payer might claim ‘You never sent it!’ but patient access can prove otherwise
“You never sent it.” This response was all too common from payer representatives regarding clinical information that had been sent by registrars at Lawrence (MA) General Hospital.
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A Lean Methodology Improves Accuracy of Pre-arrival Information
Making patient access processes efficient begs for lean principles, says Louisville, KY-based Baptist Health.
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Patient access ‘begs for lean principles’
"Lean” methodology is used for any quality improvement effort in registration areas at Kaleida Health in Buffalo, NY.
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Nursing group’s campaign emphasizes that it’s not acceptable to hit a nurse
National Nurses Organizing Committee (NNOC), an affiliate of National Nurses United, the largest U.S. organization of nurses, is sponsoring a campaign to reinforce that “It’s not OK to hit a nurse.” The campaign was inspired partly by recent incidents of violence against nurses.
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Missouri hospitals could be liable for physicians and staff — Could other states follow?
In a ruling that could be followed by other states, a Missouri Court of Appeals has determined that hospitals could be liable for the acts or omissions of any physician on their medical staff, if such physician is considered an “employee” of the hospital according to common-law principles of agency.
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Patient complaints can hold hidden liability risks
Patient satisfaction can directly influence the risk of malpractice litigation. Expectations must be managed from the outset to avoid misunderstandings.
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New York case law debates emergency doctrine
Case law on the use of the emergency doctrine in medical malpractice cases varies from state to state, but New York experience shows that the theory is at least considered worthy of debate.
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The Emergency Doctrine and Medical Malpractice
The emergency doctrine in medical malpractice cases states that emergency conditions might warrant holding defendants to a lower standard of care.
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Advice on how you can choose between captives and large deductible policies
(This is the second month of a two-part series on large deductible policies and captive insurance companies. In last month’s issue, Zuckerman discussed the basics about the two most popular options for risk financing: large deductible insurance plans and captive insurance companies. Part two of this report further explores captives and large deductibles, and it discusses how to reach a risk financing decision that suits your organization.)
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Quality Professionals in Demand Post-Health Reform
The demand is high for healthcare professionals in hospitals, health systems, and for third-party payers in towns and businesses big and small.